|THERE ARE a thousand
questions and answers we could write here, but the most important thing we have to tell
you is the answer to the question you didnt ask. I forgot to ask the client
what kind of file it was. I forgot to get a print out, or a print out of separations. I
cant go back now, its embarrassing. They just gave me a disk and said
Get it done. Now. Im not sure what size it is, the
imposition, the screen required, the film emulsion side. Can you ring the printer for me?
Hes in Melbourne.
WE WANT ALL OUR CLIENTS to
feel free to ask our advice and assistance no matter how simple or silly the question may
seem. In particular, ask our advice on disk preparation for the bureau, as it will save us
both time and money if the files are prepared correctly the first time. The area of
electronic media is full of quirks, jargon and oddities, and if there is anything
youre having trouble with, we will try our utmost to solve the problem.
AS AN EXTENSION to our regular phone
advice service, Typesmith now provides a pre-film disk checking service. For a
minimal cost, we will look at your supplied files, note anything that is required to make
them printing-perfect and quote for us to repair the problem
you spend the extra money on re-running film thats gone wrong, or worse, re-running
printing thats gone wrong. We urge you to use this service when preparing your
disks, but remember that each process takes a little extra time.
PLEASE REMEMBER TO CHECK your film very very
carefully. Typesmith is always ready and willing to pull a dyeline or a bromide from your film to help you check it, and if there are any errors will
gladly fix them and rerun the film, at minimal cost if it is a bureau job, and at no cost
if we typeset the job BUT we will not pay for you to reprint it if you printed it